FROSTY'S FAQs
Frosty’s will be open for the Season until New Year’s Day.
Entrance & Ride Share Address
Frosty’s Ultimate Christmas Bar
809 West Evergreen
Chicago, IL 60642
Holiday Hours :
Please always check the ticketing page, as hours are subject to change without notice.
Last ticket time slot sold online is for 2am, any later tickets are SOLD AT DOOR ONLY.
Frosty’s is the Ultimate Christmas Party! Just like Santa, we only appear once a year!
You must purchase a General Admission ticket or Package to enter. You can always buy additional drinks when you arrive or pre-purchase online for greater savings.
Frosty’s is 21+ at all times.
If we are SOLD OUT, you might see the add on available for purchase.
However, you MUST have a valid General Admission Ticket or Bundle Purchased to enter, you cannot enter with “add ons” only.
If your desired time is SOLD OUT, please look at tickets within the next earlier or later time slots and you can usually find a time that will work and have General Admission or Bundles to purchase.
Frosty’s Ultimate Christmas Bar is 21+ at all times.
Just a short Sleigh ride away from Frosty’s is Jack Frost WinterFest and it is all ages at all times!
Jack’s offers Ice Skating, Snow Tubing, Holiday Photo Ops, Full Bars, Axe Throwing, and Millions of Holiday Lights! 21+ to drink and 18+ for Axe Throwing
Frosty’s is often SOLD OUT. We are the Ultimate Christmas Party after all! Here’s what you can do to secure tickets: Pick another Date/Time to visit before we close for the season; Check other Dates/Times; Check weekdays as they are slower; arrive at your preferred Date/Time in person & attempt to purchase at the door. We do accept “walk ups” at the door * you can pay when you arrive, based on availability.We are 100% CASHLESS, Credit Cards & Apple Pay only. You must provide a valid ID matching your payment method.
Unlike other bars & restaurants that simply decorate for Christmas, we are only open 5 weeks a year! You must purchase a General Admission ticket or Package to enter. You can always buy additional drinks when you arrive or pre-purchase online for greater savings. Frosty’s is 21+ at all times.
Frosty’s Ultimate Christmas Bar is a 21+ venue at all times!
No outside food or drink is allowed at any time. Due to the city of Chicago and other restrictions, this is non-negotiable and strictly enforced. Please celebrate prior or after your arrival and do not bring cake, cupcakes, or any other outside food/beverage item. Our amazing team does not like to be the bearer of unhappy news, especially in a “party” environment.
You must arrive within 30 mins of your ticketed time for access.
We understand how frustrating not receiving your tickets can be!
First, did you check your email spam folder or ensure you used an active email/phone number to receive? Take a look and see if you can locate them.
If not, no worries. When you arrive, our expert check-in team at the entrance can help locate your tickets.
Simply, be prepared to present a Current valid government-issued ID that matches the name/credit card you used to purchase them. It’s that easy.
Now go grab your friends and get ready to have some unforgettable Holiday fun with us!
We are 100% Cashless and ONLY take Credit Cards or Apple Pay.
A current government-issued ID, which matches the name on the credit card, must be presented at the time of payment. We do not accept cash at any time.
Prices vary by the date, time, and package you select.
We are 100% Cashless and ONLY take Credit Cards or Apple Pay.
Frosty’s is 21+ at all times.
A current government-issued ID, which matches the name on the credit card must be presented at the time of payment. We do NOT accept cash at any time.
The prices online are the lowest we are able to offer this year. Due to Covid and increased unexpected costs, we apologize but there are no additional discounts available for any reason, regardless of group size.
We have worked hard to keep access as low as we possibly can to make Frosty’s affordable for everyone. We hope to see you this year!
We offer a Full Bar from open to close with a wide selection of both Alcoholic (21+) and Non-Alcoholic Drinks for you to purchase.
If Drink Ticket(s) are included in your package you may select your choice of Alcoholic (21+) and Non-Alcoholic drinks from our Seasonal Holiday Drink Ticket Menu!
Frosty’s the Ultimate Christmas Pop Up Bar does not offer food!
But don’t fret! We have you covered… We offer the most wonderful alcoholic & non-alcoholic specialty holiday drinks to celebrate the season!
Also, we are surrounded by numerous delicious food options and suggest you support a local Chicago restaurant prior to or after your visit with us!
We are sorry to hear you are having issues with your purchase.
Please directly contact our reservation vendor, by visiting their website at ShowClix.com for any questions you might have. Since they issue the reservations they are the only ones who can resolve for you.
You can contact Support@Showclix.com or go to their website here: https://support.
Frosty’s Christmas Bar 21+ Only
Jack’s Winter Pop Up Always All Ages
Frosty’s is the Ultimate Christmas Party LOVES kids but sometimes parents and caregivers need a not-so-silent night out with their closest Christmas cohorts! We are 21+ , at all times, and are the best place to let loose this Holiday Season where only Santa can see!
So, book the sitter, grab your partners in crime, throw on your favorite Christmas attire and see if you can impress us enough to make our Naughty List!
Or if you want to bring the kiddos, join us just a short Sleigh ride away at Jack’s Winter Pop-Up! An all-ages event. For a limited time only this Holiday Season, grab your friends and experience our one-of-a-kind Christmas Tree Forest with Private Holiday Party Tents to reserve, Ice Skating, Snow Tubing, Holiday Photo Ops, Full Bars, Axe Throwing, and Millions of Holiday Lights! 21+ to drink and 18+ for Axe Throwing
We are so sorry to hear you might have lost something. We do have a lost and found.
Simply, Email support@WeLovePopUps.com and describe in detail what you have lost and we will do our best to get back to you as soon as possible.
Valet Parking is offered by a valet company, not Frosty’s, on select nights. Pricing varies.
Paid Metered Street Parking is available, but this is the City of Chicago, so it might be limited.
When possible, we suggest you use a ride-share for ease of drop off and pick up.
Please be respectful of our neighbors at all times.
As you know, tickets are NON-REFUNDABLE, for any reason, as you agreed to in the extensive agreement when you purchased tickets. Just as with attending an event, concert, or theater experience, all sales are final. Additionally, we cannot cancel your reservation or reschedule for another night.
When you purchased your tickets, you checked off the required agreement and acknowledged that you had read and agreed to the non-refundable policy which states;
“All Tickets are Non-Refundable & Non-Transferable for any reason.
If you change or cancel your booking you will not get a refund or credit to use for a future date. This policy will apply regardless of COVID-19, subject to any local consumer laws.
You must present a Current valid government issued ID, upon entrance, which matches the name/credit card you used to purchase the tickets.”
Frosty’s is often SOLD OUT. We are the Ultimate Christmas Party!
Here’s what you can do to score a ticket:
Pick another date/time to visit before we close for the season. Check other dates/times. Weekdays are a better chance to grab a ticket.
OR arrive on your preferred date and time and try to purchase at the door. We do accept “walk ups” at the door and you can pay when you arrive, based on availability. Prices vary by date and time and are often higher at the door on the event date. We are 100% Cashless. We ONLY accept Credit Cards and Apple Pay. You MUST present a valid government-issued ID that matches your Credit Card/Apple Pay when you pay at the door for tickets.
OR if you’re Looking for 100% Outdoor Fun for your Group, Frosty’s is a short Sleigh ride away for Jack Frost WinterFest! Jack’s offers Ice Skating, Snow Tubing, Holiday Photo Ops, Full Bars, Axe Throwing, and Millions of Holiday Lights! 21+ to drink and 18+ for Axe Throwing
Frosty’s Ultimate Christmas Bar is 21+ at all times.
We do accept “walk ups” at the door and you can pay when you arrive, based on availability. Prices vary by date and time and are often higher at the door on the event date. We are 100% Cashless. We ONLY accept Credit Cards and Apple Pay.
Please Note: you MUST present a valid government-issued ID that matches your Credit Card/Apple Pay when you pay at the door for tickets.
You can book table/bottle service reservations here!
Reservations
